RETURN POLICY

We at Sir Nigel’s Hemp Oil understand that sometimes products may not meet your expectations. We are committed to your satisfaction and offer a hassle-free return policy for all purchases made on our website (https://40viuuuoqj9ejer1-85428928827.shopifypreview.com/).

What can be returned?

You can return unopened and unused Sir Nigel’s Hemp Oil products within 30 days of purchase.

What cannot be returned?

Opened or used Sir Nigel’s Hemp Oil products cannot be returned for hygiene reasons.

Products purchased more than 30 days ago are not eligible for return.

How to return an item:

Contact our customer service team by email at [email protected] or phone at to initiate a return.

You will receive a return authorization number (RAN) and instructions on how to return the product.

Securely pack the unopened and unused product in its original packaging.

Ship the product back to the address provided with the RAN.

Return shipping costs:

You are responsible for covering the cost of return shipping.

We recommend using a tracked shipping service to ensure the safe return of your product.

Refunds:

Once we receive your returned product and verify it meets the return criteria, we will issue a full refund to the original payment method within 5 business days.

Shipping costs will not be refunded.

Exchanges:

We currently do not offer exchanges. If you would like a different product, you can return your original item and place a new order.

If you have any questions regarding our return policy, please don’t hesitate to contact us.

Additional notes:

We reserve the right to modify this return policy at any time.

Any changes to the return policy will be reflected on this page.

By placing an order on our website, you agree to the terms and conditions of this return policy.